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HexaSoft Innovations
Enterprise Platforms
Public Brand Verification

HexaSoft Innovations LLC

This page is publicly accessible and provided to verify the company identity, online presence, and service offerings of HexaSoft Innovations LLC for HexaVox 10DLC messaging. No login is required to view this information.

CompanyMessagingOpt-InHistory

Company Overview

HexaSoft Innovations LLC designs, builds, and supports software platforms for regulated teams that need reliability, auditability, and rapid delivery. We operate a product suite alongside custom engineering services.

Services
  • Custom software development and platform delivery
  • Cloud architecture, DevOps, and SRE support
  • Data engineering, analytics, and governance
  • Systems integration and API delivery
  • Technology advisory and production support

Business Details

Legal business name
HexaSoft Innovations LLC
Primary contact
hello@hexasoftinnovations.com
Business location
Dallas, TX and Tampa, FL (US)
Company type
Software development and product company
Products
HexaPay, HexaVox, HexaFit

Product Suite

HexaPay, HexaVox, and HexaFit

Request Details

HexaPay

Payments orchestration, billing workflows, reconciliation, and compliance reporting.

gohexapay.com

HexaVox

Programmable voice and messaging, routing automation, and conversation insights.

gohexavox.com

HexaFit

Wellness engagement, scheduling, and program analytics for member journeys.

gohexafit.com

10DLC Messaging Compliance

Program Disclosures

HexaSoft Innovations LLC uses messaging only for service-related communications with explicit consent.

View Program Disclosures
  • Program name: HexaVox Service Alerts (HexaSoft Innovations LLC).
  • Use case: customer care, account notifications, and service updates for HexaVox.
  • Opt-in: users submit the SMS consent web form at /sms-consent. Consent is not a condition of purchase.
  • Message frequency may vary based on account activity.
  • Message and data rates may apply.
  • Opt-out: reply STOP to unsubscribe at any time.
  • Help: reply HELP for assistance or email hello@hexasoftinnovations.com.
  • Privacy: mobile information and opt-in data are not sold or shared with third parties/affiliates for marketing or promotional purposes. See Privacy Policy.
  • Terms: Terms of Service.
Privacy PolicyTerms of ServiceContact Support

Sample Messages

View Sample Messages
  • HexaVox (HexaSoft): Service ticket 4821 is resolved. Reply HELP for support or STOP to opt out.
  • HexaVox (HexaSoft): Your support line routing update is live. Reply STOP to opt out.
  • HexaVox (HexaSoft): Scheduled maintenance begins tonight at 11:00 PM ET. Reply HELP for assistance or STOP to opt out.
Keyword Responses
Opt-In Confirmation
HexaVox (HexaSoft): You are subscribed to HexaVox Service Alerts. Msg frequency may vary. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Support: hello@hexasoftinnovations.com.
HELP Response
HexaVox (HexaSoft): Support is available at hello@hexasoftinnovations.com. Reply STOP to opt out.
STOP Response
HexaVox (HexaSoft): You are unsubscribed and will receive no further messages. Reply START to resubscribe.

Opt-In Workflow

Public Opt-In Evidence

The SMS consent form is publicly accessible and includes a phone number field (optional), explicit consent language for SMS only, message frequency disclosure, data rate notice, opt-out and help instructions, and the required privacy statement.

View SMS Consent PagePrivacy PolicyTerms of Service

Opt-In Form Preview

Compliance History + Fixes

Latest Compliance Findings and Fixes

Last Updated: Apr 10, 2026, 6:19 AMTimezone: ET

Snapshot generated from Telnyx campaign and brand data.

campaign.status.snapshot
TELNYX_FAILED
Campaign CC5RFCG · Apr 3, 2026, 10:15 AM
Latest campaign status from Telnyx API snapshot.
campaign.failure.snapshot
TELNYX_FAILED
Campaign CC5RFCG · Apr 3, 2026, 10:15 AM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered brand website (hexasoftinnovations.com) still redirects to a login page with no publicly visi…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered brand website (hexasoftinnovations.com) still redirects to a login page with no publicly visible content — this was the reason campaign C3XH0SL was declined and has not been addressed. Please update the brand's Website/Online Presence field in TCR to point to a publicly accessible page that shows your company and services.
campaign.status.snapshot
TCR_FAILED
Campaign 4b30019d-534c-c070-9083-d87043ef0d9e · Apr 3, 2026, 8:23 AM
Latest campaign status from Telnyx API snapshot.
campaign.failure.snapshot
TCR_FAILED
Campaign 4b30019d-534c-c070-9083-d87043ef0d9e · Apr 3, 2026, 8:23 AM
Usecase MIXED requires minimum of 2 sub-usecases
campaign.status.snapshot
TELNYX_FAILED
Campaign C3XH0SL · Apr 2, 2026, 8:50 AM
Latest campaign status from Telnyx API snapshot.
campaign.failure.snapshot
TELNYX_FAILED
Campaign C3XH0SL · Apr 2, 2026, 8:50 AM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered website (hexasoftinnovations.com) redirects to a login page only. Please update the brand's We…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered website (hexasoftinnovations.com) redirects to a login page only. Please update the brand's Website/Online Presence field in TCR to point to a publicly accessible page (such as https://gohexavox.com) that shows your company and business information. This is required for carrier verification.
campaign.status.snapshot
TELNYX_FAILED
Campaign CYIM3KU · Apr 1, 2026, 9:05 PM
Latest campaign status from Telnyx API snapshot.
campaign.failure.snapshot
TELNYX_FAILED
Campaign CYIM3KU · Apr 1, 2026, 9:05 PM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Please update the campaign to ensure that sample messages match the selected use case(s). Sample 1 contains a veri…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Please update the campaign to ensure that sample messages match the selected use case(s). Sample 1 contains a verification code / one-time passcode ("Your verification code is 482913") which requires the 2FA use case to be selected. Please either remove the OTP sample or add the 2FA use case — https://support.telnyx.com/en/articles/10562019-guide-to-10dlc-message-flow-field Note: Sample 1 ("Your verification code is 482913") is OTP/2FA content, but only AGENTS_FRANCHISES is selected with no 2FA sub-use-case. Subscriber/Auto-response Opt-in Message needs updating with information provided here - https://support.telnyx.com/en/articles/10645338-10dlc-keywords-and-confirmation-messages Note: optinMessage (START response) is missing "Reply HELP for help" and "Consent is not a condition of purchase."
campaign.status.snapshot
TELNYX_FAILED
Campaign CCB7RCK · Mar 31, 2026, 1:25 PM
Latest campaign status from Telnyx API snapshot.
campaign.failure.snapshot
TELNYX_FAILED
Campaign CCB7RCK · Mar 31, 2026, 1:25 PM
Please add a link/screenshot of the opt-in form to the opt-in workflow showing the phone number field and full SMS opt-in language provided in the example here - https://support.telnyx.com/en/articles/10684260-10dlc-opt-…
Show full reason
Please add a link/screenshot of the opt-in form to the opt-in workflow showing the phone number field and full SMS opt-in language provided in the example here - https://support.telnyx.com/en/articles/10684260-10dlc-opt-in-form Note: Message flow describes five opt-in methods but provides no URL or screenshot for any of them. Each claimed method requires verifiable evidence. The opt-in form will also need privacy verbiage such as "Your mobile information will not be sold or shared with third parties for promotional or marketing purposes." OR a link to a compliant Privacy Policy described here - https://support.telnyx.com/en/articles/10645583-10dlc-privacy-policy

Fixes Implemented

  • Public brand verification pagedone
    Added a public brand details page with company identity, products, and contact information.
    /brand-verification
  • Public SMS opt-in workflowdone
    Published a public opt-in form page with phone number field, full consent language, and required privacy statement.
    /sms-consent
  • 10DLC messaging disclosuresdone
    Documented opt-in, opt-out, HELP, and message rate disclosures with sample messages.
    /brand-verification#messaging
  • Privacy policy updatesdone
    Added SMS privacy language and mobile data handling.
    /privacy
  • Terms of service updatesdone
    Added SMS terms covering STOP/HELP and message rates.
    /terms
  • Contact opt-in languagedone
    Included SMS consent checkbox on the contact form.
    /contact

Campaign Status Snapshot

CC5RFCG
TELNYX_FAILED
Use case: MIXED
Created: Apr 3, 2026, 10:15 AM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered brand website (hexasoftinnovations.com) still redirects to a login page with no publicly visi…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered brand website (hexasoftinnovations.com) still redirects to a login page with no publicly visible content — this was the reason campaign C3XH0SL was declined and has not been addressed. Please update the brand's Website/Online Presence field in TCR to point to a publicly accessible page that shows your company and services.
4b30019d-534c-c070-9083-d87043ef0d9e
TCR_FAILED
Use case: MIXED
Created: Apr 3, 2026, 8:23 AM
Usecase MIXED requires minimum of 2 sub-usecases
C3XH0SL
TELNYX_FAILED
Use case: MIXED
Created: Apr 2, 2026, 8:50 AM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered website (hexasoftinnovations.com) redirects to a login page only. Please update the brand's We…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Note: The registered website (hexasoftinnovations.com) redirects to a login page only. Please update the brand's Website/Online Presence field in TCR to point to a publicly accessible page (such as https://gohexavox.com) that shows your company and business information. This is required for carrier verification.
CYIM3KU
TELNYX_FAILED
Use case: AGENTS_FRANCHISES
Created: Apr 1, 2026, 9:05 PM
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Please update the campaign to ensure that sample messages match the selected use case(s). Sample 1 contains a veri…
Show full reason
Website/Online Presence: Please add a link to the brand details section for brand verification purposes. Please update the campaign to ensure that sample messages match the selected use case(s). Sample 1 contains a verification code / one-time passcode ("Your verification code is 482913") which requires the 2FA use case to be selected. Please either remove the OTP sample or add the 2FA use case — https://support.telnyx.com/en/articles/10562019-guide-to-10dlc-message-flow-field Note: Sample 1 ("Your verification code is 482913") is OTP/2FA content, but only AGENTS_FRANCHISES is selected with no 2FA sub-use-case. Subscriber/Auto-response Opt-in Message needs updating with information provided here - https://support.telnyx.com/en/articles/10645338-10dlc-keywords-and-confirmation-messages Note: optinMessage (START response) is missing "Reply HELP for help" and "Consent is not a condition of purchase."
CCB7RCK
TELNYX_FAILED
Use case: AGENTS_FRANCHISES
Created: Mar 31, 2026, 1:25 PM
Please add a link/screenshot of the opt-in form to the opt-in workflow showing the phone number field and full SMS opt-in language provided in the example here - https://support.telnyx.com/en/articles/10684260-10dlc-opt-…
Show full reason
Please add a link/screenshot of the opt-in form to the opt-in workflow showing the phone number field and full SMS opt-in language provided in the example here - https://support.telnyx.com/en/articles/10684260-10dlc-opt-in-form Note: Message flow describes five opt-in methods but provides no URL or screenshot for any of them. Each claimed method requires verifiable evidence. The opt-in form will also need privacy verbiage such as "Your mobile information will not be sold or shared with third parties for promotional or marketing purposes." OR a link to a compliant Privacy Policy described here - https://support.telnyx.com/en/articles/10645583-10dlc-privacy-policy

Supporting Pages

Additional public company information is available on the home page, services page, contact page, privacy policy, and terms.

HomeServicesContact